Privacy Policy

At Hostbabyna, accessible from our official website and client portal, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Hostbabyna and how we use it.

1. Information We Collect

We collect information to provide better services to our users. When you register for an account, purchase hosting or software licenses, or interact with our support team, we may collect the following data:

• Personal Identification Information: Name, email address, phone number, and physical address.
• Billing Information: Payment gateway transaction IDs, billing history, and invoice records. (Note: We do not store full credit card numbers directly on our servers).
• Technical Data: IP addresses, browser type, operating system, and log files related to your server usage and control panel access.

2. How We Use Your Information

Hostbabyna uses the collected data for various purposes:

• To provision, maintain, and manage your web hosting account or VPS.
• To process payments and manage billing cycles.
• To register domains on your behalf with appropriate registrars (which requires WHOIS data sharing).
• To provide technical support and respond to tickets.
• To notify you about server maintenance, security updates, or policy changes.
• To detect, prevent, and address fraud or security breaches.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners. We may use third-party service providers (such as payment gateways like Stripe or Razorpay, and domain registrars) to help us operate our business. Information is only shared with these third parties to the extent necessary to provide the service.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures (including SSL encryption, Imunify360, and strict firewall rules) to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our servers.

5. Log Files & Cookies

Hostbabyna follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. We use 'cookies' to store information including visitors' preferences and session data for the Client Area (WHMCS) to keep you logged in.

6. Your Data Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections to your data, or request the deletion of your personal data. If you wish to exercise these rights or terminate your account, please contact our support department through the Client Area.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Hostbabyna, please open a support ticket in your Client Area or contact our privacy compliance officer directly.